I’ve worked from home for years, and with the COVID-19 crisis, millions more have joined me. Teachers, accountants, librarians, stockbrokers… you name it, these workers now operate full or part time from their homes. Even after the coronavirus crisis ends, many will continue working at home, at least part time. But what happens when the home worker’s computer fails? Whether the device is a smartphone, tablet, laptop, or desktop—and whether the problem is hardware or software—the result might be missed workdays and lots of frustration.
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